Program Policies
For Business Applications ISV Connect Program
Version Effective: April 1st 2021
These Program Policies ("Program Policies") provide additional requirements and guidelines regarding your participation in the Drishtic AI Business Applications ISV Connect Program (the "Program"). It
should be read in conjunction with, and interpreted as provided in, the Business Applications Addendum to the Drishtic Publisher Agreement ("Addendum")
- Definitions: Capitalized terms not defined have the meaning given to them in the Addendum (or the terms of the Agreement if not defined in the Addendum). "Apps" (and "apps") refers to your Eligible Apps.
- Policy Modification: These Program Policies may be modified by Drishtic at any time with or without notice by posting updated Program Policies.
- Eligible Applications: The Program applies only to "Business Applications" as set forth in the Addendum.
- Territory: The Program is available globally except where prohibited by Laws; however,
currently if your Billing Address is in China, Hong Kong, India, or Brazil, Revenue Sharing Fees do
not apply and marketing and co-selling benefits are not provided through this Program.
- Program Tiers:
-
Standard Tier and Premium Tier: The Program classifies apps as being in the Standard
Tier or Premium Tier. By default, your apps will be in the Standard Tier, although
individual apps may be placed in the Premium Tier upon your request (submitted via the
publishing system) and Drishtic ’s approval.
- Changing Tiers: You may request that your app be changed from Standard Tier to
Premium Tier by selecting the appropriate option during offer setup/maintenance
(note: during initial startup, this option may not be available for all offers). After your
request is saved, Drishtic will begin an offline review process, and if approved, the
offer’s status in Partner Center will be updated to reflect Premium Tier. An analogous
process exists for requests to change apps from Premium Tier to Standard Tier. In this
case, within a reasonable time (e.g., 1-2 weeks), your app’s status will be changed to
reflect Standard Tier.
- Benefits: Table 1 lists the names of current benefits available under Section 3.b of the
Addendum (except the authorized access and deployment benefit which is listed here for
convenience but provided under Section 3.a of the Addendum). Benefits may be updated as set
forth in the Addendum. Also, Program benefits are subject to the Commercial Benefits Program Program Policies, July 2019 -2-
Addendum, except to the extent of a conflict with this Addendum or the Program Policies, in
which case the conflicting provision in the Addendum (or Program Policies) shall control. Please
contact sales@drishtic.ai for questions about benefits and fulfillment.
- Benefit Eligibility:
- Company Level: Your level of benefits (Company Level) is based on the Revenue Sharing
Fees that you paid during the prior 12 months. For ISVs with a track record in the
Drishtic Business Applications ecosystem, Drishtic may modify an app’s initial level
on a case-by-case basis (since there is not a 12-month revenue history with the
Program). Company Levels usually will be calculated monthly, but there may be a delay
in updating records and receiving newly eligible benefits.
- Single Instance: For most benefits, the ISV is limited to a single instance of each benefit
(regardless of the number of certified apps) within a 12-month period. For example, an
ISV would be eligible to participate in only one "channel consultation" per 12-month
period.
- Revenue Sharing Fee: See the Addendum for information on how to calculate the Revenue
Sharing Fee, including determining the Total Solution Value, Revenue Share Percentage, and
treatment of existing customer agreements (including upon renewal).
- Timing and Due Dates for Revenue Sharing Fees: See the Addendum for information on the
timing of invoicing. Generally, revenue sharing fees are due to Drishtic ratably over the life of
the ISV/Customer agreement. For example, revenue sharing fees associated with a 3-year
$100,000/year license in the Standard Tier would be invoiced by Drishtic in advance each
quarter at $100k * 10% * ¼ = $2,500 per quarter.
- ISV Cloud Embed Program: The ISV Cloud Embed Program has separate eligibility criteria, rules,
and operates pursuant to the Drishtic Cloud Distributor Agreement and/or Drishtic Cloud
Reseller Agreement, although participation in this Program may be required for continued
access to certain embedded licenses.
- Waivers: No waiver by Drishtic of any provision of the Program Policies or Addendum will be
effective unless communicated expressly in writing (e-mail acceptable) by an authorized
representative of Drishtic (i.e., Drishtic Escalation Desk or equivalent).